They are often the link between shipper and carrier. Forwarders typically assist shippers across the whole journey to ensure no logistical hiccups occur. They can also provide extra services in the form of advising on packing, completing the necessary paperwork like bills of lading , providing insurance coverage and custom clearing services.
They will also complete any documentation on your behalf if required. Shipping lines may not provide transport services to and from the port, so you will need to arrange these separately if you book directly with them.
If you decide to use a freight forwarder, you will need to ensure they are experienced and trustworthy. If you would like to find out more about our services, get in touch with our friendly team. Roles and Responsibilities A freight forwarder arranges the services you need to ship your goods overseas. Freight Forwarder and Logistics Company can often be found in the same breath, but are actually quite different.
Most people that are not common shippers will think they are the same, but in fact, they are not. Apposed to a Logistics company which has a much wider physical asset portfolio, the company will own majority of the ships, trucks or planes. Not only having the widest range of prices, it will have an idea on specialty companies, which could vary between lead times, type of transport, fragile goods, or house moving etc.
The paperwork involved when shipping either domestic or international can be extremely complicated, and constantly changing. This alone can prove to a customer that hiring a freight forwarder is worth its weight in gold. Note; All countries will have parts of paperwork that are different and before shipping the logistics company will ask the freight forwarder for all the important documents.
Make sure as the customer you fill in all these goods accurately so the shipment will clear customs swiftly. If you can, get testimonials from them to prove their credentials.
Discuss a quote first and make sure that they offer all of the services you need. You might need specific customs forms, for example. Alternatively, you might need to make sure they have a method to get your goods to their destination after reaching a port, with further road travel, for example.
Check that they are comfortable handling this before you start doing business with them. This due diligence goes a long way to establishing whether a company can be relied upon. When choosing a shipping company you will want to check whether or not they offer a tracking tool such as an app that can show you when your goods have arrived and been signed for. Always check the speed of shipment, too. Fortunately, in the modern age it is easier than ever to establish which types of shipping you need for goods, compare quotes and get things moving quickly.
Emily Andrews is the marketing communications specialist at RecordsFinder , an online public records search company. Communications specialist by day and community volunteer at night, she believes in compassion and defending the defenseless.
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